Demand for appointments at the clinic continues to grow each month. Due to the specialist nature of our services, we are unable to expand capacity rapidly, and as such, we cannot provide exact timeframe for appointments.  The team will try and provide approximate time frames. The waiting list to see a GP is shorter than to see a consultant.

We aim to offer initial appointments within three months of receiving your completed clinic booking form, though this may vary depending on current demand.

Please refrain from emailing the clinic to request updates on your position on the waiting list, as we are unable to provide individual time estimates. Our clinical team is working through referrals as quickly and carefully as possible and will contact you as soon as an appointment becomes available.

Every patient’s journey with Long COVID is different, and so are your treatment needs. For this reason, pricing is discussed directly with yourself, for your personalised treatment options. Please reach out to our team for more information.

This depends on the documents or information you need to send in. Large documents may need to be shared or uploaded rather than emailed. Please contact The Clinic on  info@thelongcovidclinic.co.uk letting us know what documents sizes and we can advise appropriately.

You will need to book an appointment to receive advice from our clinicians. Medical advice cannot be given via email due to regulatory processes.

Medical advice cannot be given over email. If you need to discuss a change in your condition, please email the clinic to book an appointment. We will try and accommodate this request based on our clinicians’ availability. Urgent medical advice should be sought through the appropriate NHS channels by speaking to your GP, or dialling 111 or 999

There is accessible parking at the clinic, accessible entrance and blue badge facilities. Please see more information here.

Yes. Please note the processes and clinic questionnaires are set up for patients with Long COVID, please complete information as best you can, your clinic appointment will be adapted accordingly.

You will receive a copy of your letter by email. All clinic letters are shared with your Primary Care provider (GP) unless specifically stated otherwise by you. It is good practice for your GP to be aware of all medical care you are receiving in case of any unexpected issues. Patients will need to provide a secure email address for their letter to be shared electronically. Please let your clinician know at the time of your appointment if any other care providers need copying into the letter.

Please do not email the clinic for additional copies to be sent to other care providers. Once the letter has been released to you, it is your responsibility to share it with your other care teams.

You can opt out of the clinic sharing information if you wish.

Please also note we do not send paper copies, you are welcome to print your letter and share it with your GP.

Dr Kane will not prescribe medication for any patient that she has not seen and assessed herself. She is working closely with clinicians in Germany and South Africa and has a number of patients under shared care arrangements. Please book a new patient appointment if you wish to be under shared care with your clinician abroad.

We have partnered with Randox health to offer a wide range of blood tests. Blood can be drawn on the day of your clinic appointment. Prices vary depending on the blood profile requested.

Please Email: info@thelongcovidclinic.co.uk

Please email info@thelongcovidclinic.co.uk, our clinic team will be able to let your clinician know of any issues on the day of your appointment’

Administration fees apply for additional letters and pricing is based on the nature of the task and how long it will take to complete. Please send any requests well in advance of any deadlines, due to the volume of requests it may take a number of weeks for additional letters to be completed. Urgent letters will be charged at the hourly rate of a patient consultation.

Dr. Kane does prefer to see patients for their first appointment in person, but we can under exceptional circumstances offer a virtual appointment for those patients unable to get to the clinic. Please note that prescribing decisions may be dependent on a physical examination.

In exceptional circumstances where patients are fully bed bound, treatment can be considered on an individual basis.

Yes as long as you can provide a secure email address for your GP and photo ID. You will be guided through this process when completing the booking form.

Prescriptions are sent to an online Pharmacy called Pharmacierge. You will receive an email / text once your prescription has been received. Once you have paid for the prescription it will be delivered straight to your door. There is also the option for your doctor to send the prescription to CLYNXX which has the facility for you to download the script and take it to a pharmacy of your choice.

Our specialist nurse can meet with the school to;

• Give them an overview and better understanding of what Long Covid is from a health professional perspective.
• Provide support with integration back to education plan and information on what reasonable adjustments will be required to support symptoms and avoid crashes/relapses.
• To support the family and child.

Letters can be provided to educate the school/reader on Long Covid, symptoms and any reasonable adjustments required. Also, to support an education plan and the reasonable adjustments required, which may be used to support an ECHP form specifically for the child. It can also be used to improve the school’s knowledge so they can support the child more appropriately and/or for the school to apply for funding within their Senco team for equipment needed in the school for the child i.e. AV1 robot and other equipment/facilities. 

Please note that The Long COVID Clinic clinicians can’t prescribe medication for non-UK residents but can guide and inform in relation to potential treatment options.

Please do not email the clinic for additional copies to be sent to other care providers. Once the letter has been released to you, it is your responsibility to share it with your other care teams.